Automation Audit
Automation Audit — how it works
What you pay, what you get, and what happens if something goes wrong. Paying for an audit accepts these terms.
Who you're working with. These terms are between FutureWave Technologies LLC, a Florida limited liability company (Florida Document No. L24000522646), 7901 4th St N, Ste 300, St. Petersburg, FL 33702 — "FutureWave," "we," "us" — and the business buying the Automation Audit — "you." The audit is a business service: by paying, you confirm you're buying it for a business and that you're authorized to commit that business to these terms. Your contact for everything here is the analyst who runs the audit: hello@futurewave.technology. Effective July 24, 2026.
The price. A one-time US$500, plus any applicable tax shown at checkout, paid up front. Paying accepts these terms and reserves your audit; you pick your working-call slot on the booking page that follows checkout — and if none of the offered times work, tell us and we fix it or refund you. Nothing renews automatically, and a build or Workflow Care each takes its own separate agreement. The audit is a complete piece of work on its own: your process mapped, the waste priced, the opportunities it uncovers ranked, one recommended first move, and, when a build makes sense, a fixed-price proposal for it. The proposal shows the build price and the monthly Workflow Care plan that keeps the automation running after launch. You can take the build with or without Care; build-only is priced higher.
The credit. If you go ahead with a build — a build project, not a Care subscription — the full $500 comes off that price. It applies once, to your first build invoice, for the same business that bought the audit; it can't be transferred, has no cash value, and a refunded or forfeited audit carries no credit. The credit never expires. If you never build anything, you paid $500 for the analysis — that was the product.
What you get, when. A 90-minute working call, then the written report within 5 business days, then a 30-minute walkthrough call, booked from a link we send with the report. Your live time with us: about 2 hours across the two calls.
If the report is late. The 5 business days start the day after the working call; if we're waiting on something we agreed you'd send, we'll say so in writing and the clock pauses until it arrives. If the report is later than that, you choose: keep waiting, or take a full refund and close the engagement — no report, no walkthrough. That choice stays open until the report lands in your inbox. No argument.
The honest-answer clause. If the analysis shows nothing worth automating in your business yet, the report says exactly that, with the numbers. "Don't build anything right now" is a real deliverable — you'd be paying $500 to not spend thousands on a build that shouldn't exist.
Fit check. We read your intake before you pay. If the audit isn't a fit, we'll tell you why instead of sending a payment link. If we only find the mis-fit after you've paid but before the call: full refund, plus an apology for the fifteen minutes you spent on the form.
Changing your mind. You can cancel for a full refund any time before the scheduled start of your working call — email us and the fee goes back to the card or account you paid from. That right ends when the scheduled start arrives, whether or not you attend, and it does not bring back a fee already forfeited under Rescheduling. Once we've had the call, the fee is not refundable, because the analysis has begun — the late-report choice above is the one exception.
Your information. Everything you show us or tell us — your screens, your numbers, your customer details — is confidential. We use it to produce your report, and we share it only three ways: with the people and confidential tools that run the work (video calls, transcription, storage, email, scheduling, billing — every person and provider bound to keep your data confidential and secure), with our professional advisers under the same duty of confidence, and where the law compels disclosure — in which case we tell you first when the law allows. This doesn't cover information that is public, that you've approved in writing for release, that we already knew or developed without you, or that we lawfully receive from someone who owes you no duty of confidence. The anonymized case-study permission below is separate, and you can switch it off. If we've signed an NDA with each other, the NDA controls wherever it and this clause differ.
Rescheduling. Free with 48 hours' notice, up to two times; after that, another reschedule needs our written OK. Miss the call without notice and the fee is forfeit — no rebook. If you pay but never book, we'll chase you twice; if at any point 90 days pass with no booking and no reply from you, the fee is forfeit — a reply restarts that clock, it doesn't stop it. Once a fee is forfeit, no refund line in these terms revives it. And it cuts both ways: if we're the ones who miss the scheduled call or can't hold it, you choose a priority rebooking or a full refund, and a reschedule we cause never counts against your two. If something's wrong at any point, tell us and we'll put the refund paths in these terms to work.
Case studies. We may describe this engagement publicly as an anonymized case study — what the problem was and what the fix achieved, never your name, your customers' data, or anything identifying. Naming you needs your separate written OK. Prefer we don't mention it at all? Tell us any time before publication, and nothing else about our engagement changes.
The numbers are estimates. The savings and payback figures come from the numbers you give us. They show the reasoning; they aren't a guarantee.
What we're on the hook for. If something goes wrong on our side, the most we owe you is what you paid for the audit. We're not liable for business decisions you make with the report, or for indirect losses. Nothing here limits liability the law says can't be limited.
Your report is yours. The report we deliver belongs to you: use it however you like, including handing it to another builder. What stays ours is the toolkit behind it — the templates, methods, and know-how we use to produce audits — which we keep using freely. The proposal's price stands for 90 days from the day we send it; after that, ask us to re-confirm it. The $500 credit itself never expires.
Recording. We record the working call so your report reflects what you actually said — and only with permission given before recording starts. Before we press record, every person on the call, including whoever attends for you, consents for themselves, out loud; accepting these terms is your business's agreement to the recording, and the person attending confirms it personally. Once recording runs we may ask everyone to confirm again on the record, and if someone joins late, the recording pauses until they've consented too. If anyone declines, nobody is recorded: we run the call from written notes, or reschedule it if notes won't do the job. The recording stays between us, is used only to produce your report, and is deleted no later than 90 days after the engagement ends — report delivered or fee refunded — and sooner if you ask, unless a documented legal hold or an active dispute requires us to keep it.
The legal frame. These terms are governed by Florida law. Any dispute goes to the state courts in and for Pinellas County, Florida — or, for a claim that belongs in federal court, the United States District Court for the Middle District of Florida, Tampa Division. If these terms and the website's terms of use ever disagree about the audit, these terms control, and the version you accepted at checkout is the one that governs your audit.